A top gaming software firm, BetConstruct, has teamed up with gaming consultancy Hybrid Interaction in a fresh partnership. This alliance will grant BetConstruct’s extensive client base of over 700 access to Hybrid’s advisory expertise via Spring, BetConstruct’s platform for client relations.
Renowned for its proficiency in delivering a suite of services for iGaming companies, Hybrid will now offer its solutions directly through the BetConstruct marketplace. These offerings, specifically adapted for BetConstruct’s technology, encompass high-roller revenue maximization, key performance indicator benchmark sessions, and fully outsourced customer relations management (CRM).
In essence, Hybrid will empower BetConstruct’s clientele to gain deeper insights into their high-value players, evaluate their customer handling processes, and even completely oversee a company’s CRM approach and implementation.
This collaboration expands upon an established connection between the two entities, indicating a firm dedication to furnishing comprehensive answers for the iGaming sector.
We were ecstatic to elevate our already robust collaboration with BetConstruct and eagerly anticipate extending our proficiency to their remarkable network of associates,” conveyed Narine Hovhannisyan, Associate Advisor at Hybrid Interaction. “Having personal experience as a product director, I’ve witnessed the significant time and exertion conserved by commencing optimally and pursuing the most streamlined route.”
Hovhannisyan continued, “We encourage all BetConstruct customers to embark on this endeavor themselves, steered by our seasoned team boasting extensive expertise within the iGaming realm.”