The stylish Circa Resort & Casino, located in the center of downtown Las Vegas, has incorporated Amazon’s Alexa into each of its accommodations. Visitors can utilize this innovative voice-controlled technology for various tasks, such as completing their checkout, requesting in-room dining, or securing reservations at one of the establishment’s dining venues.
Greg Stevens, the visionary behind Circa, expresses great enthusiasm for this collaboration. He posits that empowering guests with Alexa will not only streamline their stay but also enable the hotel personnel to address their requirements with enhanced effectiveness.
The advantages extend beyond the guests themselves! Hotel employees can leverage the system to oversee room service orders and even glean insights into the predominant needs of their clientele. As articulated by Bram Duchovnay, the head of Amazon’s smart properties team, this technological advancement empowers hotels to harness their existing knowledge of guest preferences and elevate their overall experience.
Lodging establishments can utilize these resources to design truly exceptional encounters for their visitors, customizing each one to reflect their particular brand identity.
We enjoy collaborating with organizations like Circa that genuinely grasp the significance of satisfied patrons, and we believe their clientele will be astonished by the innovative ways they are incorporating Alexa.”